Your product appears in the Scanner Settings window. If your product is connected to the same network and the box is still blank, contact Epson Support. Note: If nothing appears in the Search for Network box, make sure your product is connected to the same wired or wireless network as your computer. Note: If you don't know your product's IP address, you can print a network status sheet from your product to obtain it. Select the IP address for your product.Type in Epson scan in the search box and then stroke Enter to go to Epson scan settings. Now add the Epson scanner to Windows 10 network connection in order to use it normally. Make sure your product is selected as the Model in the screen that appears. If you are using a wireless Epson scanner, make sure your wireless or Ethernet network works fine on Windows 10. Select your product from the list in the Scanner Settings window and click Delete or.To run the Epson Scan 2 Utility as the administrator, navigate to the Epson Scan 2 Utility shortcut, right-click the shortcut, and then click Run as administrator. Note: If you do not see the Enable Editing button, run the Epson Scan 2 Utility as the administrator. Wipe off any dust or dirt on the glass scanning surfaces using the included microfiber cloth or a soft. Pull down on the cover open lever and open the scanner cover. If necessary, enter the administrator password and click OK. If spots or lines appear in all your scanned images, follow these steps to clean the scanner glass: Turn off the scanner and unplug the AC adapter. Click Enable Editing or and click Yes on the screen that appears.Click Yes on the error message screen.Make sure your product is connected to the same wireless or wired network as your computer.Check the scanner, network, and connection settings. ![]() Your product scans your original and emails the scanned file.I see the message Unable to connect to network scanner. If you cannot access or change this setting, contact your administrator for assistance. Note: Presets can be locked by an administrator. When I attempt to scan a document and attach it to an email, it fails to load Outlook. I have an Epson printer/scanner with the latest version of SmartScan. Hi, I have Outlook 2019 (standalone) installed on Windows 10, and Outlook is set as the default mail client.
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